Effective Date: December 15, 2025
At Alohi Life, Inc., we move with intention and care. Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you’ll receive a confirmation email with tracking information.
We currently ship within the United States. Orders are delivered using reliable carriers such as USPS, UPS, or FedEx, depending on destination and shipping method selected at checkout.
Shipping costs are calculated at checkout based on your shipping address and selected delivery method. Delivery timelines are estimates and may vary due to carrier delays, weather, holidays, regulatory review, and delivery date as marked by the carrier.
Some items may be subject to shipping restrictions based on local, state, or federal regulations. By placing an order, customers confirm that the products are legal to receive at their shipping address. We reserve the right to cancel or modify any order if shipment is not legally permitted, without liability.
At this time, we do not ship to P.O. Boxes or APO/FPO/DPO addresses unless otherwise stated. A valid physical address is required.
Once your order ships, tracking details will be emailed to you. If you do not receive tracking information within 48 hours of shipment, please check your spam folder or contact us directly.
If your order arrives damaged, is lost in transit, or is marked as delivered but not received, please contact us within 7 days of the delivery date. Be sure to include:
We’ll work with the carrier to resolve the issue as quickly as possible, which may include a replacement or refund.
Shipping concerns are handled separately from returns. For information on eligibility, timelines, and conditions, please review our Return & Refund Policy available on our website.
If you have any questions about shipping, your order, or anything else, we’re here to help:
Email: Alohicare@gmail.com <<< for Best Response
Phone: 424-234-6013
Our goal is to make sure your Alohi experience feels as good as the products themselves.
These statements have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease. Products contain <0.3% Delta-9 THC, compliant with 2018 Farm Bill. Consult healthcare provider before use if pregnant, nursing, taking medications, or have medical conditions. Use responsibly.
Must be 21+ to purchase. Please consume responsibly.
